We are happy to answer any questions you may have. Please fill out the form below if you need assistance.
We ship via USPS or Fed-Ex and do not offer same day or overnight shipping. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. We make every effort to ship your items as soon as possible but we are not Amazon! If something is going to delay your order we will let you know. Typically orders ship within 2-3 days.
You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.